Returns & Exchanges

At Mocka, we want you to love your new furniture and decor, which is why we offer a 30-day change-of-mind return policy on most items. If your selection isn't the perfect fit for your home, our streamlined process ensures a hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Package Your Item

  Carefully disassemble the furniture and place it back into its original packaging, ensuring all hardware and assembly instructions are included.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at an authorized collection point or schedule a courier pickup for larger furniture items.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or store credit within 5 to 7 business days.